At morefunmorelove.com, we are committed to ensuring that you are satisfied with your shopping experience. If you are not satisfied with your purchase, we will do everything we can to help. Please read the following refund terms carefully:
- Refund Policy
Returnable Products: All unused, unopened products in their original packaging are eligible for a refund.
Return Period: You can request a refund within 30 days of receiving the product. Requests after this period will not be processed.
- Request a Refund
If you need to request a refund, please follow the steps below:
Contact Customer Service: Email DGTCKJ@163.com with your order number and the reason for the refund request. We will respond to you within 2-3 business days.
Return Instructions: Once your refund request is approved, we will provide a return address and detailed instructions. Please ensure that the product is in good condition when returning it and use a trackable mailing service. - Refund Processing
Once we receive and inspect the returned product, we will process the refund. Refunds will be made to your original payment method and processing time is usually 5-10 business days, depending on the payment institution.
If the returned item does not meet our refund policy (such as used, damaged or exceeded the refund period), we will notify you and may not process a refund.
- Shipping Costs
Original shipping costs will not be refunded unless the wrong item is sent or the item is defective.
You are responsible for the return shipping costs unless the item you received is wrong or defective.
- Exchange Policy
If you wish to exchange the item, please communicate with customer service. We will assist you in processing the exchange request based on stock availability.
Thank you for choosing morefunmorelove.com, we look forward to providing you with quality service and a satisfactory shopping experience!